Shipping Information

Anglers Corner & JustCarp are brands operated by "Great Outdoors Superstore Ltd".


Delivery


 

Delivery Times And Rates

We deliver most items Monday to Friday, 9am-6pm.

MAINLAND UK RATES

Our UK Mainland Postage costs are calculated automatically and are based on the sum of your total purchase:

Up to £11.99 spent = £3.99
£12 or more = FREE

Our Standard Shipping will usually take 2-5 working days, we try to ensure customers get their goods as soon as possible, or at least within this time frame. However on occasions it can sometimes take longer.

*Restrictions apply, please see 'Important Information' section below.

INTERNATIONAL SHIPPING

Our standard international postage cost is £10, although this is subject to maximum weight and dimensions as described below. In the event that insufficient postage has been charged we will either notify you of the postage difference, or in the event that an item can not be shipped to your country will arrange a full refund for you.

*Restrictions apply, please see 'Important Information' section below.

IMPORTANT INFORMATION

Our standard international postage charges do not apply to items over 1m in length or exceeding a weight of 2kg or more. Additional postage charges may apply, please contact us for details.

Our Mainland UK postage costs exclude Highlands and Islands. In the event that insufficient postage is paid we will notify you. Goods will not be shipped until sufficient postage has been provided.

Products may be sent out from multiple locations and therefore may arrive separately, but you will not incur additional delivery charges as a result.

We reserve the right to change any of our postage charges without notice.

We try to ensure that our customers are charged the correct amount of postage when checking out. In the event that a customer has paid insufficient postage we will notify you either by Telephone or Email. This does not affect your rights to a refund if you are unhappy with the difference.

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What if I need to reschedule a delivery?

If you would like to reschedule your delivery time, please contact our Customer Services department at 01554 773981 between 9am and 5.30pm Monday to Friday or contact us using our contact form.

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How do I track my order?

To track your delivery or check the status of your order, please contact our Customer Service department using our contact form or call us on 01554 773981 between 9am and 5.30pm Monday to Friday and one of our Sales Team will provide you with a full update.

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What if my order arrives damaged?

In the unlikely event that your order arrives in an unsuitable condition, please contact us immediately and if the damage has been caused in transit we will arrange a replacement as quickly as possible.

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Do you deliver products outside the United Kingdom?

Yes, our worldwide shipping currently delivers to over 200 countries, although some large bulky items can not be delivered to certain areas. If an item is payed for and we later find out that it can not be delivered to that destination, a full refund will automatically be issued.

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Can I order from your website and collect from a shop?

Yes, at the checkout select "Store Pick-Up" when paying for your goods, when your items are ready for collection you will be able to collect them from our retail store 'Anglers Corner'.

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